(For System Administrators)
You can reset a user's password via the Cloud Admin Tool. When you reset a user's password, the user receives a system-generated email notification that his or her password has been reset, and that the password should be updated when the user next logs in.
Click the Cloud Admin tool icon.
Click the user whose password you want to reset, then click the Pwd Reset button.
Cloud Services User Guide (for End User)
Cloud Services User Guide (for Sys Admin)
Toll-Free: 888-480-0102, option 1
Email: support@senior-systems.com